I offer HIPAA compliant online video therapy!
I am currently seeing clients online using Zoom. This is a very simple system to use. Download the app on your phone or laptop/computer. I will send you a link the evening before our appointment. Click on the link at the appropriate time and a screen will pop up allowing both audio and video.
How to Prepare for Online Sessions:
- Do you have a laptop, desktop PC or Mac which is 3 years old or newer?
Older devices may struggle to run the program properly. - Is your space equipped with a modern internet connection that is reliable?
Connecting directly to your router using an Ethernet cable for wired internet is recommended though wireless networks can work fine as well. You can also try sitting closer to the router as well. - Have you downloaded Chrome or Firefox to your computer to use as your internet browser?
For all devices, we recommend using Chrome or Firefox. However, those of you on an iPhone or iPad can use Safari, as long as the most recent iOS update has been installed. Browsers such as Internet Explorer and Microsoft Edge are unsupported and may encounter compatibility issues with the video software as those browsers are not as up to date with modern code. - Do you have access to a working webcam?
Most modern laptops have built in webcams which will work great for online therapy! If you have a desktop PC or Mac you may need to purchase and set up an external webcam. - Are you comfortable navigating computer software?
The online portal is easy to navigate and does not require any training to use. However, those who find computers to be confusing or frustrating in general may not be a good fit for online therapy.
If you need assistance, please call me and I will walk you through the process.